Production Ticket(ST) #10857
Goldcrest-and why the sku price will change when go to datanory? SO pricing 50.75, become 48.72
Job Remark:
Ticket Logged Date:
26/01/2024
Ticket No.:
Related Ticket ID:
Type:
User Enquiry & Clarification
SLA Initial Response:
26/01/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
08/02/2024
Resolution:
USer input in mobile as 48.72 a;ready checked the datavase instead of 50.75 user key in 48.72
Root Cause - Human Error
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
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!WhatsApp Image 2024-01-26 at 14.53.00.jpeg!
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History
#1 Updated by Muhammed Azhar Mohamed Maideen 8 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Muhammed Azhar Mohamed Maideen 8 months ago
- Status changed from Support In Progress to Pending Client Feedback
#3 Updated by Muhammed Azhar Mohamed Maideen 8 months ago
- Status changed from Pending Client Feedback to Pending Client Verification
- Resolution updated (diff)
#4 Updated by Muhammed Azhar Mohamed Maideen 7 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- Type set to User Enquiry & Clarification
- Actual Initial Response set to 08/02/2024
- Resolution updated (diff)