Production Ticket(ST) #10854
Express365 - Receipt document address overlay the text
Job Remark:
Ticket Logged Date:
26/01/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
26/01/2024
SLA Delivery:
30/01/2024
Esclation Time:
26/01/2024
Issue Reoccurance#:
Actual Initial Response:
26/01/2024
Resolution:
escalate to Principal.
root cause: server maintenance.
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Guidance or help by :
None
Description
Issue: Receipt document address overlay the text.
Customer: Shun Lai PLT
The download format for compact format the address is overlay to another text, as per check, only the long address faced the problem. Thank you for your assistance.
History
#1 Updated by Alfred Tan 10 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Alfred Tan 10 months ago
- Status changed from Support In Progress to Pending Client Verification
- Esclation Time set to 26/01/2024
- Actual Initial Response set to 26/01/2024
- Resolution updated (diff)
#3 Updated by Alfred Tan 10 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- % Done changed from 10 to 100
- Resolution updated (diff)