Production Ticket(ST) #10849
SNEKKU - please assist check as not the SO# SOMC3000041 - 46 - 47
Start date:
26/01/2024
Due date:
29/01/2024
% Done:
100%
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Ticket Logged Date:
26/01/2024
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Find out the jumping number is due to duplication issue. The duplication issue was fix and handled by Jia Tian as check with Shan you. It has been fix, however the deleted duplication causing the running number jumping. No solution was proposed to user, as the sales order number already has many new records posted to mysoft.
Inform user on the cause and issue resolved.
Root Cause : User Inquiry
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None
Description
hi miss t, is it SO number jumping?. noted on this escalation, we will check
yes, unable find in web also
History
#1 Updated by Muhammed Assyafiq Bin Ahmad Kamal 8 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Muhammed Assyafiq Bin Ahmad Kamal 8 months ago
- Status changed from Support In Progress to Pending Client Verification
- % Done changed from 0 to 100
- Resolution updated (diff)
#3 Updated by Muhammed Assyafiq Bin Ahmad Kamal 7 months ago
- Status changed from Pending Client Verification to Ticket Resolved