Production Ticket(ST) #10848
SNEKKU - Unable upload photo
Job Remark:
Ticket Logged Date:
26/01/2024
Ticket No.:
Related Ticket ID:
Type:
User Enquiry & Clarification
SLA Initial Response:
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
31/01/2024
Resolution:
Root Cause- User Required
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
History
#1 Updated by Muhammed Assyafiq Bin Ahmad Kamal 8 months ago
- Assignee changed from Muhammed Assyafiq Bin Ahmad Kamal to Muhammed Azhar Mohamed Maideen
#2 Updated by Muhammed Azhar Mohamed Maideen 8 months ago
- Status changed from Assigned To to Support In Progress
#3 Updated by Muhammed Azhar Mohamed Maideen 8 months ago
- Status changed from Support In Progress to Pending Client Feedback
#4 Updated by Muhammed Assyafiq Bin Ahmad Kamal 8 months ago
- Status changed from Pending Client Feedback to Support In Progress
#5 Updated by Muhammed Azhar Mohamed Maideen 8 months ago
- Status changed from Support In Progress to Ticket Resolved
- Type set to User Enquiry & Clarification
- Actual Initial Response set to 31/01/2024
- Resolution updated (diff)
#6 Updated by Muhammed Azhar Mohamed Maideen 8 months ago
- % Done changed from 0 to 100