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Production Ticket(ST) #10838

Express365 - Error message Maximum User

Added by Alfred Tan 8 months ago. Updated 8 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Assignee:
Start date:
24/01/2024
Due date:
26/01/2024
% Done:

100%

Estimated time:
Spent time:
Job Remark:
Ticket Logged Date:
24/01/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
24/01/2024
SLA Delivery:
26/01/2024
Esclation Time:
24/01/2024
Issue Reoccurance#:
Actual Initial Response:
24/01/2024
Resolution:

check and escalate to Principal

user feedback issue resolved before principal check.

root cause: user self-issue

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None

Guidance or help by :
None

Description

Why even i try using all account it had show “Maximum User”?

hi, we are urgent to open the Invoice, a lot
anyproblem for this?
i had try few account, and all logout, after logout, after that i try login again, can't login anymore

History

#1 Updated by Alfred Tan 8 months ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Alfred Tan 8 months ago

  • Status changed from Support In Progress to Pending Client Verification
  • Esclation Time set to 24/01/2024
  • Actual Initial Response set to 24/01/2024
  • Resolution updated (diff)

#3 Updated by Alfred Tan 8 months ago

  • % Done changed from 10 to 100
  • Resolution updated (diff)

#4 Updated by Alfred Tan 8 months ago

  • Status changed from Pending Client Verification to Ticket Resolved

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