Project

General

Profile

Production Ticket(ST) #10834

Daily Fresh - JHR03 - the transaction exist in database but the text file missing. given excel file for the transactions list

Added by Muhammed Assyafiq Bin Ahmad Kamal 8 months ago. Updated 8 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Start date:
24/01/2024
Due date:
26/01/2024
% Done:

100%

Estimated time:
Spent time:
Job Remark:
Ticket Logged Date:
24/01/2024
Ticket No.:
Related Ticket ID:
Type:
SLA Initial Response:
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
Resolution:

Similar issue with Production Ticket(ST) #10835

Root Cause : Operational Issues

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None


Description

@MCC Jann Yap , Kindly check for the above transaction for JHR03 , database shown the transaction, however the text file to bring into our ERP system hadĀ beenĀ omitted.

Datanory Data missing in Text file.xlsx (24.7 KB) Datanory Data missing in Text file.xlsx Muhammed Assyafiq Bin Ahmad Kamal, 24/01/2024 12:01 PM

History

#1 Updated by Muhammed Assyafiq Bin Ahmad Kamal 8 months ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Muhammed Assyafiq Bin Ahmad Kamal 8 months ago

  • % Done changed from 0 to 50

Find the issue is due to re-post un-successful. Navision end has to remove the old data and perform re-process to resolve.

#3 Updated by Muhammed Assyafiq Bin Ahmad Kamal 8 months ago

  • Status changed from Support In Progress to Ticket Resolved
  • % Done changed from 50 to 100
  • Resolution updated (diff)

Also available in: Atom PDF