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Production Ticket(ST) #10830

Express365 - adjust the invoice center

Added by Alfred Tan 8 months ago. Updated 8 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Assignee:
Alfred Tan
Start date:
24/01/2024
Due date:
24/01/2024
% Done:

100%

Estimated time:
Spent time:
0.50 h
Job Remark:
Ticket Logged Date:
24/01/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
24/01/2024
SLA Delivery:
26/01/2024
Esclation Time:
24/01/2024
Issue Reoccurance#:
Actual Initial Response:
24/01/2024
Resolution:

check and clarify with user.

root cause: user inquiry and clarification.

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None

Guidance or help by :
None

Description

need adjustment

6970030b-a0b2-47d7-bc87-6e9cbdccc22b.jpg (51.4 KB) 6970030b-a0b2-47d7-bc87-6e9cbdccc22b.jpg Alfred Tan, 24/01/2024 10:29 AM
ae000e7c-4d62-454b-9bb4-6acfd01e29db.jpg (93.2 KB) ae000e7c-4d62-454b-9bb4-6acfd01e29db.jpg Alfred Tan, 24/01/2024 10:31 AM

History

#2 Updated by Alfred Tan 8 months ago

  • Status changed from Assigned To to Support In Progress

#3 Updated by Alfred Tan 8 months ago

  • Status changed from Support In Progress to Pending Client Verification
  • % Done changed from 10 to 100
  • Esclation Time set to 24/01/2024
  • Actual Initial Response set to 24/01/2024
  • Resolution updated (diff)

#4 Updated by Alfred Tan 8 months ago

  • Subject changed from Express365 - to Express365 - adjust the invoice center

#5 Updated by Alfred Tan 8 months ago

  • Status changed from Pending Client Verification to Ticket Resolved

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