Production Ticket(ST) #10827
Express365 - adjust the address
Job Remark:
Ticket Logged Date:
24/01/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
24/01/2024
SLA Delivery:
26/01/2024
Esclation Time:
24/01/2024
Issue Reoccurance#:
Actual Initial Response:
24/01/2024
Resolution:
Require change request. the change is required the money charge.
root cause: user inquiry and support
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Guidance or help by :
None
Description
hi, sorry to disturb you, can you adjust the adress,
dan postcode tu boleh letak sebelum negeri tak? example: Segambut, Kuala Lumpur 51200 Wilayah Persekutuan
History
#1 Updated by Alfred Tan 8 months ago
- Status changed from Assigned To to Support In Progress
- % Done changed from 0 to 20
#2 Updated by Alfred Tan 8 months ago
- File freesnippingtool.com_capture_20240124101312.png freesnippingtool.com_capture_20240124101312.png added
- Status changed from Support In Progress to Escalated to 3rd Party
- % Done changed from 20 to 40
- Esclation Time set to 24/01/2024
- Actual Initial Response set to 24/01/2024
- Resolution updated (diff)
#3 Updated by Alfred Tan 8 months ago
- % Done changed from 40 to 100
- Resolution updated (diff)
#4 Updated by Alfred Tan 8 months ago
- Status changed from Escalated to 3rd Party to Ticket Resolved