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Production Ticket(ST) #10804

E365 - Server down after maintenence

Added by Alfred Tan 8 months ago. Updated 8 months ago.

Status:
Ticket Resolved
Priority:
P1 - Critical
Assignee:
Alfred Tan
Start date:
22/01/2024
Due date:
22/01/2024
% Done:

100%

Estimated time:
Spent time:
0.50 h
Job Remark:
Ticket Logged Date:
22/01/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
22/01/2024
SLA Delivery:
22/01/2024
Esclation Time:
22/01/2024
Issue Reoccurance#:
Actual Initial Response:
22/01/2024
Resolution:

advise user to access the link.

root cause: server maintenance.

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None

Guidance or help by :
None

Description


hi , kenapa tak boleh bakai

62221141-76fd-4c40-aabc-26e1202745fb.jpg (110 KB) 62221141-76fd-4c40-aabc-26e1202745fb.jpg Alfred Tan, 22/01/2024 02:08 PM

History

#1 Updated by Alfred Tan 8 months ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Alfred Tan 8 months ago

  • Status changed from Support In Progress to Pending Client Verification
  • % Done changed from 20 to 100
  • Esclation Time set to 22/01/2024
  • Actual Initial Response set to 22/01/2024
  • Resolution updated (diff)

#3 Updated by Alfred Tan 8 months ago

  • Status changed from Pending Client Verification to Ticket Resolved

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