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Production Ticket(ST) #10794

Inquiry on broacher for Express 365

Added by Alfred Tan 10 months ago. Updated 10 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Assignee:
Alfred Tan
Start date:
19/01/2024
Due date:
23/01/2024
% Done:

100%

Estimated time:
Spent time:
0.50 h
Job Remark:
Ticket Logged Date:
19/01/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
19/01/2024
SLA Delivery:
23/01/2024
Esclation Time:
19/01/2024
Issue Reoccurance#:
Actual Initial Response:
19/01/2024
Resolution:

Share the document to Edata.

root cause: user inquiry

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None

Guidance or help by :
None

Description

Hi, may we get the broucher for Express 365 so that we can clearly to see the features of subscription plan.

b4ea9260-a1ae-418f-bfd4-299cc3934632.jpg (53.5 KB) b4ea9260-a1ae-418f-bfd4-299cc3934632.jpg Alfred Tan, 19/01/2024 05:26 PM

History

#1 Updated by Alfred Tan 10 months ago

  • Status changed from Assigned To to Support In Progress
  • % Done changed from 0 to 20

Escalate to sales team - Kamal

#2 Updated by Alfred Tan 10 months ago

  • Status changed from Support In Progress to Pending Client Verification
  • % Done changed from 20 to 60
  • Esclation Time set to 19/01/2024
  • Actual Initial Response set to 19/01/2024
  • Resolution updated (diff)

#4 Updated by Alfred Tan 10 months ago

  • Status changed from Pending Client Verification to Ticket Resolved
  • % Done changed from 60 to 100

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