Production Ticket(ST) #10793
F365 - cannot full download customer ledger
Job Remark:
Ticket Logged Date:
19/01/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
19/01/2024
SLA Delivery:
23/01/2024
Esclation Time:
19/01/2024
Issue Reoccurance#:
Actual Initial Response:
19/01/2024
Resolution:
advise user to select a few date range to print at 1 time. User can print and downlaod 100s at a time. cannot downlaod 450s data at a time.
root cause: support and advisor
Requester ExpectedDeliveryDate:
19/01/2024
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Guidance or help by :
None
Description
History
#1 Updated by Alfred Tan 8 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Alfred Tan 8 months ago
- Status changed from Support In Progress to Pending Client Verification
- % Done changed from 10 to 100
- Esclation Time set to 19/01/2024
- Actual Initial Response set to 19/01/2024
- Resolution updated (diff)
#3 Updated by Alfred Tan 8 months ago
- Status changed from Pending Client Verification to Ticket Resolved