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Production Ticket(ST) #10789

Testing Ticket

Added by Rashdan Hussin 8 months ago. Updated 8 months ago.

Status:
Ticket Resolved
Priority:
P2 - High
Start date:
19/01/2024
Due date:
22/01/2024
% Done:

100%

Estimated time:
Spent time:
Job Remark:
Ticket Logged Date:
19/01/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
19/01/2024
SLA Delivery:
22/01/2024
Esclation Time:
19/01/2024
Issue Reoccurance#:
Actual Initial Response:
19/01/2024
Resolution:

Solution:
Root cause:

Requester ExpectedDeliveryDate:
22/01/2024
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None


Description

Testing

History

#1 Updated by Rashdan Hussin 8 months ago

Testing

#2 Updated by Rashdan Hussin 8 months ago

  • Status changed from Assigned To to Support In Progress
  • % Done changed from 0 to 50

#3 Updated by Rashdan Hussin 8 months ago

  • Status changed from Support In Progress to Pending Client Verification
  • % Done changed from 50 to 100
  • Esclation Time set to 19/01/2024
  • Actual Initial Response set to 19/01/2024
  • Resolution updated (diff)

#4 Updated by Rashdan Hussin 8 months ago

  • Status changed from Pending Client Verification to Ticket Resolved

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