Production Ticket(ST) #10789
Testing Ticket
Job Remark:
Ticket Logged Date:
19/01/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
19/01/2024
SLA Delivery:
22/01/2024
Esclation Time:
19/01/2024
Issue Reoccurance#:
Actual Initial Response:
19/01/2024
Resolution:
Solution:
Root cause:
Requester ExpectedDeliveryDate:
22/01/2024
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
Testing
History
#1 Updated by Rashdan Hussin 8 months ago
Testing
#2 Updated by Rashdan Hussin 8 months ago
- Status changed from Assigned To to Support In Progress
- % Done changed from 0 to 50
#3 Updated by Rashdan Hussin 8 months ago
- Status changed from Support In Progress to Pending Client Verification
- % Done changed from 50 to 100
- Esclation Time set to 19/01/2024
- Actual Initial Response set to 19/01/2024
- Resolution updated (diff)
#4 Updated by Rashdan Hussin 8 months ago
- Status changed from Pending Client Verification to Ticket Resolved