Production Ticket(ST) #10760
Request create 2 new trial account
Job Remark:
Ticket Logged Date:
15/01/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
15/01/2024
SLA Delivery:
17/01/2024
Esclation Time:
15/01/2024
Issue Reoccurance#:
Actual Initial Response:
15/01/2024
Resolution:
create the trial account for user in express365.
root cause: user inquiry and clarification
Requester ExpectedDeliveryDate:
15/01/2024
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Guidance or help by :
None
Description
Hi,
Kindly register 1 trial account for our customer, Kenep Resources (Asia) Sdn Bhd.
Kindly register 1 trial account for our customer, Pro Advance Technologies Sdn Bhd.
History
#1 Updated by Alfred Tan 8 months ago
- Status changed from Assigned To to Support In Progress
- % Done changed from 30 to 50
- Requester ExpectedDeliveryDate set to 15/01/2024
#2 Updated by Alfred Tan 8 months ago
- Status changed from Support In Progress to Pending Client Verification
- % Done changed from 50 to 100
- Esclation Time set to 15/01/2024
- Actual Initial Response set to 15/01/2024
- Resolution updated (diff)
#3 Updated by Alfred Tan 8 months ago
- Status changed from Pending Client Verification to Ticket Resolved