Project

General

Profile

Production Ticket(ST) #10757

Snekku - please assist as done get location for customer 2D001, but not reflect in web

Added by Muhammed Assyafiq Bin Ahmad Kamal 9 months ago. Updated 7 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Start date:
12/01/2024
Due date:
19/01/2024
% Done:

100%

Estimated time:
Job Remark:
Ticket Logged Date:
16/01/2024
Ticket No.:
Related Ticket ID:
Type:
SLA Initial Response:
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
Resolution:

Find out that when mobile edit customer details. It does not update the location latitude and longitude. Escalated to Level 3 in Jira

https://mccrenergy.atlassian.net/browse/RP-410

Root cause : Bug

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None


Description

WhatsApp Image 2024-01-12 at 14.47.20_c2982578.jpg (137 KB) WhatsApp Image 2024-01-12 at 14.47.20_c2982578.jpg Muhammed Assyafiq Bin Ahmad Kamal, 12/01/2024 05:46 PM

History

#1 Updated by Muhammed Assyafiq Bin Ahmad Kamal 8 months ago

  • Due date changed from 16/01/2024 to 19/01/2024
  • Status changed from Assigned To to Support In Progress

#2 Updated by Muhammed Assyafiq Bin Ahmad Kamal 8 months ago

  • Status changed from Support In Progress to Escalated to Level 3
  • % Done changed from 0 to 100
  • Resolution updated (diff)

#3 Updated by Muhammed Assyafiq Bin Ahmad Kamal 7 months ago

  • Status changed from Escalated to Level 3 to Ticket Resolved

Also available in: Atom PDF