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Production Ticket(ST) #10756

Snekku - SOMN9000041 shown 0 again, inside ok

Added by Muhammed Assyafiq Bin Ahmad Kamal 9 months ago. Updated 7 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Assignee:
Muhammed Assyafiq Bin Ahmad Kamal
Start date:
12/01/2024
Due date:
16/01/2024
% Done:

100%

Estimated time:
Job Remark:
Ticket Logged Date:
12/01/2024
Ticket No.:
Related Ticket ID:
Type:
SLA Initial Response:
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
Resolution:

Find out the issue is due to integration. Shan You has fixed the integration permanently and we advise user on the status. Case closed

Root Cause : Integration Bug

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None

Description


WhatsApp Image 2024-01-12 at 11.42.51_ce519089.jpg (165 KB) WhatsApp Image 2024-01-12 at 11.42.51_ce519089.jpg Muhammed Assyafiq Bin Ahmad Kamal, 12/01/2024 05:43 PM
WhatsApp Image 2024-01-12 at 11.42.59_4f14c607.jpg (143 KB) WhatsApp Image 2024-01-12 at 11.42.59_4f14c607.jpg Muhammed Assyafiq Bin Ahmad Kamal, 12/01/2024 05:43 PM

History

#1 Updated by Muhammed Assyafiq Bin Ahmad Kamal 8 months ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Muhammed Assyafiq Bin Ahmad Kamal 8 months ago

  • Status changed from Support In Progress to Pending Client Verification
  • % Done changed from 0 to 100

#3 Updated by Muhammed Assyafiq Bin Ahmad Kamal 7 months ago

  • Status changed from Pending Client Verification to Ticket Resolved
  • Resolution updated (diff)

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