Project

General

Profile

Production Ticket(ST) #10736

Snekku - Adding new SKU in sales order portal for the first time will not be successful. Has to add again 2nd time then it success.

Added by Muhammed Assyafiq Bin Ahmad Kamal 9 months ago. Updated 7 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Start date:
11/01/2024
Due date:
31/01/2024
% Done:

100%

Estimated time:
Job Remark:
Ticket Logged Date:
11/01/2024
Ticket No.:
Related Ticket ID:
Type:
SLA Initial Response:
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
Resolution:

Product team not able to resolve. Advise user to use different browser and case closed.

Root Cause : Framework compatability

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None

History

#1 Updated by Muhammed Assyafiq Bin Ahmad Kamal 9 months ago

  • Status changed from Pending Task Assignment to Assigned To

#2 Updated by Muhammed Assyafiq Bin Ahmad Kamal 9 months ago

  • Status changed from Assigned To to Support In Progress

#3 Updated by Muhammed Assyafiq Bin Ahmad Kamal 9 months ago

  • Status changed from Support In Progress to Escalated to Level 3
  • % Done changed from 0 to 50

#4 Updated by Muhammed Assyafiq Bin Ahmad Kamal 7 months ago

  • Status changed from Escalated to Level 3 to Ticket Resolved
  • % Done changed from 50 to 100
  • Resolution updated (diff)

Also available in: Atom PDF