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Production Ticket(ST) #10733

Snekku - on behalf will auto tick all? as 27/12 already untick some of the customer, but now shown tick all again

Added by Muhammed Assyafiq Bin Ahmad Kamal 9 months ago. Updated 7 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Start date:
11/01/2024
Due date:
15/01/2024
% Done:

100%

Estimated time:
Job Remark:
Ticket Logged Date:
11/01/2024
Ticket No.:
Related Ticket ID:
Type:
SLA Initial Response:
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
Resolution:

Find out that the issue does not persist as user claim. Suspect that user did not perform the update correctly. Case closed.

Root cause : User Inquiry

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None


Description

WhatsApp Image 2024-01-11 at 09.56.09_ff04f372.jpg (117 KB) WhatsApp Image 2024-01-11 at 09.56.09_ff04f372.jpg Muhammed Assyafiq Bin Ahmad Kamal, 11/01/2024 11:06 AM

History

#1 Updated by Muhammed Assyafiq Bin Ahmad Kamal 9 months ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Muhammed Assyafiq Bin Ahmad Kamal 9 months ago

  • Status changed from Support In Progress to Pending Client Verification
  • % Done changed from 0 to 100
  • Resolution updated (diff)

#3 Updated by Muhammed Assyafiq Bin Ahmad Kamal 7 months ago

  • Status changed from Pending Client Verification to Ticket Resolved

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