Production Ticket(ST) #10728
Customer Setup issue
Job Remark:
Ticket Logged Date:
10/01/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
10/01/2024
SLA Delivery:
12/01/2024
Esclation Time:
11/01/2024
Issue Reoccurance#:
Actual Initial Response:
11/01/2024
Resolution:
assign the customer to this user as admin privileges.
root cause: setup issue
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Guidance or help by :
None
Description
User unable to change control account to Sales in customer setup
Settings in Sales > Customer
Moccis furniture sdn bhd
History
#1 Updated by Alfred Tan 9 months ago
- Status changed from Assigned To to Support In Progress
- % Done changed from 0 to 30
#2 Updated by Alfred Tan 9 months ago
- Status changed from Support In Progress to Pending Client Verification
- % Done changed from 30 to 100
- Esclation Time set to 11/01/2024
- Actual Initial Response set to 11/01/2024
- Resolution updated (diff)
#3 Updated by Alfred Tan 9 months ago
- Resolution updated (diff)
#4 Updated by Alfred Tan 9 months ago
- Status changed from Pending Client Verification to Ticket Resolved