Production Ticket(ST) #10727
Error in email Template
Job Remark:
Ticket Logged Date:
10/01/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
10/01/2024
SLA Delivery:
12/01/2024
Esclation Time:
10/01/2024
Issue Reoccurance#:
Actual Initial Response:
10/01/2024
Resolution:
Login to user account and help user to edit the email template because user without the privileges to do edit.
root cause: user inquiry
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Guidance or help by :
None
Description
Dear [customer_name],
Please find attached Sales Invoice for [amount].
Kindly make payment to below account:
AN TEXTILE SDN BHD
Maybank
555171526292
we try to add our bank number acc on sales order and sales invoices email template
Feel free to contact us should you have any queries.
Regards,
[company_name]
History
#1 Updated by Alfred Tan 10 months ago
- Status changed from Assigned To to Support In Progress
- % Done changed from 10 to 30
#2 Updated by Alfred Tan 10 months ago
- File 8204eecd-2286-4624-9b21-0f63486d0b79.jpg 8204eecd-2286-4624-9b21-0f63486d0b79.jpg added
- Status changed from Support In Progress to Pending Client Verification
- Esclation Time set to 10/01/2024
- Actual Initial Response set to 10/01/2024
- Resolution updated (diff)
#3 Updated by Alfred Tan 10 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- % Done changed from 30 to 100