Production Ticket(ST) #10726
payment detail included SST
Job Remark:
Ticket Logged Date:
10/01/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
10/01/2024
SLA Delivery:
12/01/2024
Esclation Time:
11/01/2024
Issue Reoccurance#:
Actual Initial Response:
11/01/2024
Resolution:
As per checked, the current system does not have the features on adding the processing fees on this. Advice user to do change request if needed the features.
Root cause: user inquiry
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Guidance or help by :
None
Description
Muhibbin Group Sdn Bhd¶
I nk tny utk sst, utk full inv kami ada caj sst. To bila received paymnt, ada processing fee dlm 1%.. So skrg sy buat cara credit note utk kontra kan procwssing fee dgn bal inv
U ada cara lain ke.?
Sbb klu guna cr ni, sst akan berbeza dgn asal sbb guna kredit note utk kontrakan dgn processing fee
so mcm mana nk jdi dlm staemnt account, fully paymnt?
bukan, mksud nya bila pymnt received, the amount received not fully received as invoice coz Govermnt tolak siap2 utk E perolehan Processing fee
History
#1 Updated by Alfred Tan 10 months ago
- Status changed from Assigned To to Support In Progress
- % Done changed from 10 to 50
#2 Updated by Alfred Tan 10 months ago
- Status changed from Support In Progress to Pending Client Verification
- Resolution updated (diff)
#3 Updated by Alfred Tan 10 months ago
- Esclation Time set to 11/01/2024
- Actual Initial Response set to 11/01/2024
#4 Updated by Alfred Tan 10 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- % Done changed from 50 to 100