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Production Ticket(ST) #10720

Snekku - Mobile total aging not showin, always show 0.00

Added by Muhammed Assyafiq Bin Ahmad Kamal 10 months ago. Updated 8 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Start date:
10/01/2024
Due date:
12/01/2024
% Done:

100%

Estimated time:
Job Remark:
Ticket Logged Date:
08/01/2024
Ticket No.:
Related Ticket ID:
Type:
SLA Initial Response:
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
Resolution:

Resolved by product team and deployed to production. User confirm issue resolved and case closed.

Root Cause : Application Bug

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None

History

#1 Updated by Muhammed Assyafiq Bin Ahmad Kamal 10 months ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Muhammed Assyafiq Bin Ahmad Kamal 10 months ago

  • Status changed from Support In Progress to Escalated to Level 3
  • % Done changed from 0 to 50

#3 Updated by Muhammed Assyafiq Bin Ahmad Kamal 8 months ago

  • Status changed from Escalated to Level 3 to Ticket Resolved
  • % Done changed from 50 to 100
  • Resolution updated (diff)

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