Production Ticket(ST) #10718
Snekku - Historical invoice or any historical data intermittently missing
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Ticket Logged Date:
08/01/2024
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Resolution:
Find out the 0 amount issue is due to integration issue. Fix the issue by patching and confirm that the initial integration issue has been solved by Shanyou. Case closed
Root Cause : Integration Bug
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History
#1 Updated by Muhammed Assyafiq Bin Ahmad Kamal 9 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Muhammed Assyafiq Bin Ahmad Kamal 9 months ago
- Status changed from Support In Progress to Pending Client Feedback
- % Done changed from 0 to 20
As check, not able to find the sample that facing the issue. Request user to provide sample :
Morning @~Sharon Chan , regarding the issue that outlet historical invoice intermittently missing in mobile. Do you have any sample salesman and customer that facing the issue ?
#3 Updated by Muhammed Assyafiq Bin Ahmad Kamal 9 months ago
- File WhatsApp Image 2024-01-11 at 14.35.12_f4139b70.jpg WhatsApp Image 2024-01-11 at 14.35.12_f4139b70.jpg added
- % Done changed from 20 to 50
Hi Sharon, as check all the invoice are under customer code 2D001 MR D.I.Y. Therefore, there is no invoice under 2D001_2 MR.D.I.Y (dollar)
#4 Updated by Muhammed Assyafiq Bin Ahmad Kamal 9 months ago
- Status changed from Pending Client Feedback to Pending Client Verification
- % Done changed from 50 to 100
- Resolution updated (diff)
#5 Updated by Muhammed Assyafiq Bin Ahmad Kamal 7 months ago
- Status changed from Pending Client Verification to Ticket Resolved