Production Ticket(ST) #10699
Change request on document
Job Remark:
Ticket Logged Date:
05/01/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
05/01/2024
SLA Delivery:
09/01/2024
Esclation Time:
05/01/2024
Issue Reoccurance#:
Actual Initial Response:
05/01/2024
Resolution:
User decided not to proceed the change request.
root cause: user inquiry
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Guidance or help by :
None
Description
Hi E365 support, may I know if we can add remark at the bottom instead of description
History
#1 Updated by Alfred Tan 9 months ago
- Status changed from Assigned To to Support In Progress
- % Done changed from 20 to 50
#2 Updated by Alfred Tan 9 months ago
- Due date changed from 09/01/2024 to 12/01/2024
- Status changed from Support In Progress to Escalated to 3rd Party
- Priority changed from P3 - Medium to P5 - Feature Request
- % Done changed from 50 to 30
- Esclation Time set to 05/01/2024
- Actual Initial Response set to 05/01/2024
- Resolution updated (diff)
#3 Updated by Alfred Tan 9 months ago
- Status changed from Escalated to 3rd Party to Ticket Resolved
- % Done changed from 30 to 100
- Resolution updated (diff)
Hi Leong ,
We received a request on change request in a printed receipt, user would like to add the remark in the ‘circle’ area. Let us know if this request is possible.