Production Ticket(ST) #10694
Express365 - SST settings
Job Remark:
Ticket Logged Date:
05/01/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
05/01/2024
SLA Delivery:
09/01/2024
Esclation Time:
05/01/2024
Issue Reoccurance#:
Actual Initial Response:
05/01/2024
Resolution:
advise user the SST have to set by own
user inquiry
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Guidance or help by :
None
Description
Good morning, please advise, when will your system will update the new SST rate of 8%? or we can do our own setting, please advise. Thank you
also, is your software will be upgrade to be complaint with e-Invoice era?
History
#1 Updated by Alfred Tan 9 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Alfred Tan 9 months ago
- Status changed from Support In Progress to Pending Client Verification
- % Done changed from 20 to 100
- Esclation Time set to 05/01/2024
- Actual Initial Response set to 05/01/2024
- Resolution updated (diff)
#3 Updated by Alfred Tan 9 months ago
#4 Updated by Alfred Tan 9 months ago
- Status changed from Pending Client Verification to Ticket Resolved