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Production Ticket(ST) #10692

Snekk u - mobile apps click on date 3/1 but apps navigate to 4/1

Added by Muhammed Assyafiq Bin Ahmad Kamal 9 months ago. Updated 7 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Start date:
04/01/2024
Due date:
05/01/2024
% Done:

100%

Estimated time:
Job Remark:
Ticket Logged Date:
04/01/2024
Ticket No.:
Related Ticket ID:
Type:
SLA Initial Response:
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
Resolution:

Resolved by product team and deployed to production. User confirm issue resolved and case closed.

Root Cause : Application Bug

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None


WhatsApp Video 2024-01-04 at 16.20.39_c8a4ada2.mp4 (1.91 MB) WhatsApp Video 2024-01-04 at 16.20.39_c8a4ada2.mp4 Muhammed Assyafiq Bin Ahmad Kamal, 04/01/2024 05:25 PM

History

#1 Updated by Muhammed Assyafiq Bin Ahmad Kamal 9 months ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Muhammed Assyafiq Bin Ahmad Kamal 9 months ago

  • Status changed from Support In Progress to Escalated to Level 3
  • % Done changed from 0 to 100

#3 Updated by Muhammed Assyafiq Bin Ahmad Kamal 7 months ago

  • Status changed from Escalated to Level 3 to Ticket Resolved
  • Resolution updated (diff)

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