Production Ticket(ST) #10668
Download issue
Job Remark:
Ticket Logged Date:
29/12/2023
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
29/12/2023
SLA Delivery:
02/01/2024
Esclation Time:
02/01/2024
Issue Reoccurance#:
Actual Initial Response:
02/01/2024
Resolution:
Charlie feedback the document can download as usual.
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Guidance or help by :
None
Description
Hi, i nak tanya why i cannot download or general the excel ya?
Customer: An Stitching Sdn Bhd
History
#1 Updated by Alfred Tan 9 months ago
- Status changed from Assigned To to Support In Progress
- % Done changed from 0 to 10
#2 Updated by Alfred Tan 9 months ago
- Status changed from Support In Progress to Escalated to 3rd Party
- Esclation Time set to 29/12/2023
- Actual Initial Response set to 29/12/2023
- Resolution updated (diff)
#3 Updated by Alfred Tan 9 months ago
- Status changed from Escalated to 3rd Party to Pending Client Verification
- % Done changed from 10 to 100
- Esclation Time changed from 29/12/2023 to 02/01/2024
- Actual Initial Response changed from 29/12/2023 to 02/01/2024
- Resolution updated (diff)
@~Charlie
May you check the user ' An Stitching Sdn Bhd ' is this account have performance issue on download PDF/EXCEL? or it's just data too much.
#4 Updated by Alfred Tan 9 months ago
- Status changed from Pending Client Verification to Ticket Resolved