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Production Ticket(ST) #10655

SNEKKU - some of customer got 2 PIC, but mysoft only 1

Added by Muhammed Assyafiq Bin Ahmad Kamal 9 months ago. Updated 9 months ago.

Status:
Ticket Resolved
Priority:
P2 - High
Start date:
26/12/2023
Due date:
27/12/2023
% Done:

100%

Estimated time:
Spent time:
Job Remark:
Ticket Logged Date:
26/12/2023
Ticket No.:
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SLA Initial Response:
SLA Delivery:
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Issue Reoccurance#:
Actual Initial Response:
Resolution:

Extract out customer to user relation that not in Mysoft. Remove upon confirmation by Leewei and request fulfilled. Case closed

Root cause : User Request

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None


Description

WhatsApp Image 2023-12-26 at 16.32.03_929b1020.jpg (162 KB) WhatsApp Image 2023-12-26 at 16.32.03_929b1020.jpg Muhammed Assyafiq Bin Ahmad Kamal, 26/12/2023 04:57 PM
20231226 relation not in Mysoft.xlsx (105 KB) 20231226 relation not in Mysoft.xlsx Muhammed Assyafiq Bin Ahmad Kamal, 26/12/2023 05:24 PM

History

#1 Updated by Muhammed Assyafiq Bin Ahmad Kamal 9 months ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Muhammed Assyafiq Bin Ahmad Kamal 9 months ago

Hi @~Leewei , here is the list for relation we check not in mysoft. Since it was imported from trial, please advise further if require to remove it

#3 Updated by Muhammed Assyafiq Bin Ahmad Kamal 9 months ago

  • Status changed from Pending Client Feedback to Ticket Resolved
  • % Done changed from 70 to 100
  • Resolution updated (diff)

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