Project

General

Profile

Production Ticket(ST) #10654

SNEKKU - Duplication of customer from integration

Added by Muhammed Assyafiq Bin Ahmad Kamal 9 months ago. Updated 9 months ago.

Status:
Ticket Resolved
Priority:
P2 - High
Start date:
26/12/2023
Due date:
27/12/2023
% Done:

100%

Estimated time:
Job Remark:
Ticket Logged Date:
26/12/2023
Ticket No.:
Related Ticket ID:
Type:
SLA Initial Response:
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
Resolution:

Found out that customer missed out to request removal. We run script to compare with mysoft and remove upon confirmation from Leewei. Request fulfilled and case closed

Root cause : User Request

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None


Description

@Assyafiq, last thursday removed customer which double, but today shown double again

History

#1 Updated by Muhammed Assyafiq Bin Ahmad Kamal 9 months ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Muhammed Assyafiq Bin Ahmad Kamal 9 months ago

  • Status changed from Support In Progress to Ticket Resolved
  • % Done changed from 0 to 100
  • Resolution updated (diff)

Also available in: Atom PDF