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Production Ticket(ST) #10652

SNEKKU - mn1 view own outlet only 9 (Unplanned)

Added by Muhammed Assyafiq Bin Ahmad Kamal 9 months ago. Updated 9 months ago.

Status:
Ticket Resolved
Priority:
P2 - High
Start date:
26/12/2023
Due date:
27/12/2023
% Done:

100%

Estimated time:
Job Remark:
Ticket Logged Date:
26/12/2023
Ticket No.:
Related Ticket ID:
Type:
SLA Initial Response:
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
Resolution:

Find out after perform download during simulation there is no issue. Revert to user to re-download in mobile and confirm issue has been resolved.

Root cause : User Inquiry

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None


Description

WhatsApp Image 2023-12-26 at 13.09.22_c6a47b78.jpg (67.8 KB) WhatsApp Image 2023-12-26 at 13.09.22_c6a47b78.jpg Muhammed Assyafiq Bin Ahmad Kamal, 26/12/2023 02:07 PM

History

#1 Updated by Muhammed Assyafiq Bin Ahmad Kamal 9 months ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Muhammed Assyafiq Bin Ahmad Kamal 9 months ago

  • Status changed from Support In Progress to Pending Client Verification
  • % Done changed from 0 to 100
  • Resolution updated (diff)

#3 Updated by Muhammed Assyafiq Bin Ahmad Kamal 9 months ago

  • Status changed from Pending Client Verification to Ticket Resolved

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