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Production Ticket(ST) #10623

OROMEO - SOS report show "#Error#"

Added by Muhammed Assyafiq Bin Ahmad Kamal 9 months ago. Updated 9 months ago.

Status:
Ticket Resolved
Priority:
P2 - High
Assignee:
Muhammed Assyafiq Bin Ahmad Kamal
Start date:
19/12/2023
Due date:
22/12/2023
% Done:

100%

Estimated time:
Spent time:
1.00 h
Job Remark:
Ticket Logged Date:
19/12/2023
Ticket No.:
Related Ticket ID:
Type:
SLA Initial Response:
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
Resolution:

Issue has been resolved and deployed to production by Meiling. Case closed

Root cause : Bugs

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None

History

#1 Updated by Muhammed Assyafiq Bin Ahmad Kamal 9 months ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Muhammed Assyafiq Bin Ahmad Kamal 9 months ago

  • Status changed from Support In Progress to Escalate to 2nd Level Support
  • % Done changed from 0 to 100

hi shu ern, new issue log in Jira. for sos report. please help to assign to your team

https://mccrenergy.atlassian.net/browse/RP-333

#3 Updated by Muhammed Assyafiq Bin Ahmad Kamal 9 months ago

  • Status changed from Escalate to 2nd Level Support to Ticket Resolved
  • Resolution updated (diff)

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