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Production Ticket(ST) #10566

Prima Asia - SFA Implementation for Prima Asia

Added by Muhammed Assyafiq Bin Ahmad Kamal 10 months ago. Updated 7 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Start date:
06/12/2023
Due date:
12/01/2024
% Done:

100%

Estimated time:
Job Remark:
Ticket Logged Date:
06/12/2023
Ticket No.:
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SLA Initial Response:
SLA Delivery:
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Resolution:

Task delivered and tested fine.

Requester ExpectedDeliveryDate:
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None


Description

Dear Afiq,

In the past few months, Prima Asia has been actively managing their sales operations, promotions, and addressing staff turnover. Nevertheless, after consistent follow-up, they have ultimately made the decision to proceed with the implementation of Datanory.

1. Do you mind clarifying status for Prima Asia Integration with their SQL Accounting System?

2. I received feedback from Prima Asia regarding their Customer and SKU Master List in Datanory is not tally with their SQL Accounting System. Please backup database and rerun the integration, ensuring their Master Customer and SKU is align with SQL Accounting.

3. You may refer to below attachment regarding Prima Asia SQL Accounting Integration flow.

Please let me know if you require any additional assistance especially if need to remote access their server and testing purposes.

History

#1 Updated by Muhammed Assyafiq Bin Ahmad Kamal 9 months ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Muhammed Assyafiq Bin Ahmad Kamal 9 months ago

  • Due date changed from 12/12/2023 to 12/01/2024
  • Status changed from Support In Progress to Escalated to Level 3
  • % Done changed from 0 to 70

#3 Updated by Muhammed Assyafiq Bin Ahmad Kamal 7 months ago

  • Status changed from Escalated to Level 3 to Ticket Resolved
  • % Done changed from 70 to 100
  • Resolution updated (diff)

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