Production Ticket(ST) #10443
Enquiry on E-invoicing
Job Remark:
Ticket Logged Date:
16/11/2023
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
16/11/2023
SLA Delivery:
20/11/2023
Esclation Time:
16/11/2023
Issue Reoccurance#:
Actual Initial Response:
16/11/2023
Resolution:
ohh, at the moment, we also without this information yet, meanwhile we will notify our customer once we have the e-invoicing details.
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Guidance or help by :
None
Description
Hi…fav
For future billing and support issue, you may contact / Whatsapp +60 19-277 1628
Or email to support.fav365@crenergy.com.my
Mr Han gave your contact details
How May I address you?
Adrian from tune group
This is your number
Wanted to ask how do we work on the einvoicing after IRB comes out with their frame works?
History
#1 Updated by Alfred Tan 10 months ago
- Status changed from Assigned To to Support In Progress
- % Done changed from 10 to 30
check and understand the user issue.
#2 Updated by Alfred Tan 10 months ago
- Status changed from Support In Progress to Pending Client Verification
- % Done changed from 30 to 100
- Esclation Time set to 16/11/2023
- Actual Initial Response set to 16/11/2023
- Resolution updated (diff)
advise by Afiq
Customer: Yea… thanks… I’m also not sure if system can be provided within fav365 so that I no need to hire 3rd party software to receive the QR code
#3 Updated by Alfred Tan 10 months ago
- Status changed from Pending Client Verification to Ticket Resolved