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Production Ticket(ST) #10422

Yuen Tung - Promo not working

Added by Muhammed Assyafiq Bin Ahmad Kamal 11 months ago. Updated 6 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Assignee:
Start date:
14/11/2023
Due date:
15/11/2023
% Done:

0%

Estimated time:
Job Remark:
Ticket Logged Date:
14/11/2023
Ticket No.:
Related Ticket ID:
Type:
SLA Initial Response:
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
Resolution:

simulate in app

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None


Description

[14/11/2023 12:45 PM] +60 17-991 7172: Hi...
[14/11/2023 12:48 PM] +60 17-991 7172: this was the setup made and in my view...
[14/11/2023 12:48 PM] +60 17-991 7172: from 1 to 6
[14/11/2023 12:48 PM] +60 17-991 7172: is there anything to rectify you can let me know
[14/11/2023 12:49 PM] +60 17-991 7172: or I do allow MCC to do the needful change in LIVE data to make this activate
[14/11/2023 12:50 PM] +60 17-991 7172: The Instruction I receive for this campaign from Mr. +60 19-552 2888 is any combo of these 6 SKUs, 3 cartons get 1 free.
[14/11/2023 1:00 PM] +60 17-991 7172: Promo not working
[14/11/2023 1:00 PM] +60 17-991 7172: user
+60 19-552 2888 indicated can't use the promo. Please let us know the right way of doing this.

WhatsApp Video 2023-11-14 at 13.00.07_7458ea3d.mp4 (3.26 MB) WhatsApp Video 2023-11-14 at 13.00.07_7458ea3d.mp4 Muhammed Assyafiq Bin Ahmad Kamal, 14/11/2023 02:02 PM

History

#1 Updated by Muhammed Assyafiq Bin Ahmad Kamal 10 months ago

  • Assignee changed from Muhammed Assyafiq Bin Ahmad Kamal to Muhammad Arif

#2 Updated by Muhammad Arif 10 months ago

  • Status changed from Assigned To to Support In Progress

#3 Updated by Muhammad Arif 10 months ago

  • Status changed from Support In Progress to Pending Client Verification
  • Resolution updated (diff)

#4 Updated by Muhammad Arif 6 months ago

  • Status changed from Pending Client Verification to Ticket Resolved

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