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Production Ticket(ST) #10387

inquiry about express365 settings

Added by Alfred Tan about 1 year ago. Updated 12 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Assignee:
Start date:
09/11/2023
Due date:
14/11/2023
% Done:

100%

Estimated time:
Spent time:
Job Remark:
Ticket Logged Date:
09/11/2023
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
09/11/2023
SLA Delivery:
14/11/2023
Esclation Time:
09/11/2023
Issue Reoccurance#:
Actual Initial Response:
09/11/2023
Resolution:

advise customer
Hi , The salesperson code cannot changed , but you can create the new salesperson information and remove the old one.

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None

Guidance or help by :
None

Description


Can you please assist how to change salespersons code?

History

#1 Updated by Alfred Tan about 1 year ago

  • Status changed from Assigned To to Support In Progress

check and understand the user issue.

#2 Updated by Alfred Tan about 1 year ago

  • Status changed from Support In Progress to Pending Client Verification
  • % Done changed from 20 to 100
  • Esclation Time set to 09/11/2023
  • Actual Initial Response set to 09/11/2023
  • Resolution updated (diff)

#3 Updated by Alfred Tan 12 months ago

  • Status changed from Pending Client Verification to Ticket Resolved

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