Production Ticket(ST) #10381
Renewal Account
Job Remark:
Ticket Logged Date:
08/11/2023
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
08/11/2023
SLA Delivery:
10/11/2023
Esclation Time:
08/11/2023
Issue Reoccurance#:
Actual Initial Response:
08/11/2023
Resolution:
share the proforma invoice to user for renewal the account.
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Guidance or help by :
None
Description
Esther here from Kska arkitek
Can u pls check renewal on our acc system
And the invoice
express 365
when expiry?
History
#1 Updated by Alfred Tan 11 months ago
- Status changed from Assigned To to Support In Progress
- % Done changed from 0 to 10
KSKA Arkitek Sdn Bhd 12-Dec-2023
Bibimmix Holdings Sdn Bhd 14-Nov-2023
and share the Proforma Invoice
#2 Updated by Alfred Tan 11 months ago
- Status changed from Support In Progress to Escalated to 3rd Party
- % Done changed from 10 to 100
- Esclation Time set to 08/11/2023
- Actual Initial Response set to 08/11/2023
- Resolution updated (diff)
#3 Updated by Alfred Tan 11 months ago
- Status changed from Escalated to 3rd Party to Ticket Resolved