Production Ticket(ST) #10361
FSMS: 2464099 JBSLV29 unable to login Retail Xcellence
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Description
Dear Crenergy Team,
Subject : FSMS: 2464099 JBSLV29 unable to login Retail Xcellence
Analyst :Masita
FSMS : 2464099
Date Reported : 07/11/2023
Distributor : JBSL
Reported By : Mr Lokman
Contact No : 0125484329
Description : Kindly provide password Retail Xcellence Salesman JBSLV29 due to unable to login Retail Xcellence and don’t have password .
Van : JBSLV29
Regards,
SITI MASITA
MY Service Desk
History
#1 Updated by Goy Chong Yu 11 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Goy Chong Yu 11 months ago
- Status changed from Support In Progress to Pending Client Verification
#3 Updated by Goy Chong Yu 11 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- Actual Initial Response set to 07/11/2023
- Resolution updated (diff)
CTC reply:
Dear Mr @Lokman, Othman,
As spoken, Kindly refer update below and advise if we can close this ticket.
Regards,
SITI MASITA
user reply:
Yes, please proceed.
Can close the ticket.
CTC reply:
Dear Mr @Lokman, Othman.
Noted and we will proceed close this ticket.
Dear @Crenergy MC,
Kindly close this ticket as user verify solved.
Regards,
SITI MASITA
MY Service Desk