Production Ticket(ST) #10347
Set the SST rates
Job Remark:
Ticket Logged Date:
03/11/2023
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
03/11/2023
SLA Delivery:
07/11/2023
Esclation Time:
03/11/2023
Issue Reoccurance#:
Actual Initial Response:
03/11/2023
Resolution:
here the solution to do.
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Guidance or help by :
None
Description
Hi how we set the sst rate from 6 to 8?
History
#1 Updated by Alfred Tan 11 months ago
- File 272047e8-2373-4c2a-b385-df2cfd380217.jpg 272047e8-2373-4c2a-b385-df2cfd380217.jpg added
- Status changed from Assigned To to Support In Progress
#2 Updated by Alfred Tan 11 months ago
- File dc866d9d-2fcc-4488-8c4f-388f81dd983f.jpg dc866d9d-2fcc-4488-8c4f-388f81dd983f.jpg added
- Status changed from Support In Progress to Pending Client Verification
- % Done changed from 10 to 20
- Esclation Time set to 03/11/2023
- Actual Initial Response set to 03/11/2023
- Resolution updated (diff)
can we add 1 new tax 8% instead of replace the earlier 6%?
#3 Updated by Alfred Tan 11 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- % Done changed from 20 to 100