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Production Ticket(ST) #10325

Nibou - scan the barcode but the mobile shows no product found

Added by Muhammed Assyafiq Bin Ahmad Kamal 11 months ago. Updated 11 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Start date:
01/11/2023
Due date:
03/11/2023
% Done:

100%

Estimated time:
Spent time:
Job Remark:
Ticket Logged Date:
01/11/2023
Ticket No.:
Related Ticket ID:
Type:
SLA Initial Response:
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
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Resolution:

As check, we found no issue and able to scan the barcode. Case closed

Requester ExpectedDeliveryDate:
Delay Justification:
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Effort (Hour):
External Ticket #:

None


Description

[1/11/2023 9:52 AM] MCC Louise: Morning Afiq
[1/11/2023 9:53 AM] MCC Louise: For Nibou I try to scan the barcode but the mobile shows no product found
[1/11/2023 9:53 AM] MCC Louise: I check at the backend the SKU have the barcode
[1/11/2023 9:54 AM] MCC Louise: But when I try scan show no product found


WhatsApp Image 2023-11-01 at 09.54.27_bc8281f1.jpg (9.62 KB) WhatsApp Image 2023-11-01 at 09.54.27_bc8281f1.jpg Muhammed Assyafiq Bin Ahmad Kamal, 01/11/2023 10:24 AM
WhatsApp Image 2023-11-01 at 09.54.27_f5891e6f.jpg (9.62 KB) WhatsApp Image 2023-11-01 at 09.54.27_f5891e6f.jpg Muhammed Assyafiq Bin Ahmad Kamal, 01/11/2023 10:24 AM
WhatsApp Image 2023-11-01 at 09.55.39_c4d7bdac.jpg (58.6 KB) WhatsApp Image 2023-11-01 at 09.55.39_c4d7bdac.jpg Muhammed Assyafiq Bin Ahmad Kamal, 01/11/2023 10:24 AM

History

#1 Updated by Muhammed Assyafiq Bin Ahmad Kamal 11 months ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Muhammed Assyafiq Bin Ahmad Kamal 11 months ago

  • Status changed from Support In Progress to Ticket Resolved
  • % Done changed from 0 to 100
  • Resolution updated (diff)

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