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Production Ticket(ST) #10321

MCC - Unable to create new organization

Added by Muhammed Assyafiq Bin Ahmad Kamal 11 months ago. Updated 11 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Start date:
31/10/2023
Due date:
03/11/2023
% Done:

100%

Estimated time:
Spent time:
Job Remark:
Ticket Logged Date:
31/10/2023
Ticket No.:
Related Ticket ID:
Type:
SLA Initial Response:
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
Resolution:

Find out the organization was unable to create due to gradino already exist in production database. Case resolved by removing historical gradino data in production. Case closed

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None


Description

After click add, there is no response from the portal

History

#1 Updated by Muhammed Assyafiq Bin Ahmad Kamal 11 months ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Muhammed Assyafiq Bin Ahmad Kamal 11 months ago

  • Status changed from Support In Progress to Ticket Resolved
  • % Done changed from 0 to 100
  • Resolution updated (diff)

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