Production Ticket(ST) #10314
FSMS: 2459837 ICSSS06 & ICSSS04 RX Unable to view UpToDate Visitation.
Start date:
30/10/2023
Due date:
31/10/2023
% Done:
0%
Estimated time:
Job Remark:
Ticket Logged Date:
30/10/2023
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
30/10/2023
SLA Delivery:
31/10/2023
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
30/10/2023
Resolution:
-
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
Dear Crenergy Team,
Subject : FSMS: 2459837 ICSSS06 & ICSSS04 RX Unable to view UpToDate Visitation.
Analyst :Masita
FSMS : 2459837
Date Reported : 30/10/2023
Distributor : ICSS
Reported By : 605 547 5387 / 6012 901 1453 / +6012 327 9539
Contact No : Mr Aziz
Description : ICSSS06 & ICSSS04 Retail Xcellence Unable to view UpToDate Visitation.
Van : ICSSS06 & ICSSS04
Regards,
SITI MASITA
MY Service Desk
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History
#1 Updated by Goy Chong Yu 11 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Goy Chong Yu 11 months ago
- File WhatsApp Image 2023-10-31 at 8.49.08 AM.jpeg WhatsApp Image 2023-10-31 at 8.49.08 AM.jpeg added
- File WhatsApp Image 2023-10-31 at 8.49.08 AM (1).jpeg WhatsApp Image 2023-10-31 at 8.49.08 AM (1).jpeg added
- Status changed from Support In Progress to Pending Client Verification
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#3 Updated by Goy Chong Yu 11 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- Actual Initial Response set to 30/10/2023
- Resolution updated (diff)
Hi Mr @'Abdul Latif, Abdul Aziz',
As spoken, we will proceed to close this ticket.
Hi Crenergy,
Kindly proceed to close this ticket as user verify issue solved.
Regards,
Ravintiaran
MY Service Desk