Production Ticket(ST) #10300
Yuen Tung - Request for duplicate customer to new users
Start date:
30/10/2023
Due date:
01/11/2023
% Done:
0%
Estimated time:
Job Remark:
Ticket Logged Date:
30/10/2023
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
30/10/2023
Resolution:
patch data
Requester ExpectedDeliveryDate:
Delay Justification:
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External Ticket #:
None
Description
Dear Afiq,
As per our previous discussion, kindly assist to duplicate all LKA customer from the user Charles to the new user salesman02KL. Charles and salesman02KL both are handling all LKA customer.
The login details for both the user and backend web are provided below:
Backend Web
Login ID: Admin
Password:123456
Org: Yuentung
Env: Production
Mobile
Login ID: Charles
Password: 123456
Org: Yuentung
Env: Production
New User Login ID: salesman02KL
Password:123456
Org: Yuentung
Env: Production
I have also attached the LKA customer import template which Yuentung use to import for your reference.
Many thanks,
History
#1 Updated by Muhammed Assyafiq Bin Ahmad Kamal 11 months ago
- Assignee changed from Muhammed Assyafiq Bin Ahmad Kamal to Goy Chong Yu
#2 Updated by Goy Chong Yu 11 months ago
- Project changed from Datanory Trial to Datanory Production
- Status changed from Assigned To to Support In Progress
#3 Updated by Goy Chong Yu 11 months ago
- Status changed from Support In Progress to Pending Client Verification
#4 Updated by Goy Chong Yu 11 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- Type set to Support Request
- Actual Initial Response set to 30/10/2023
- Resolution updated (diff)