Project

General

Profile

Production Ticket(ST) #10299

Yuen Tung - Request to remove Perak Customer from Charles

Added by Muhammed Assyafiq Bin Ahmad Kamal 11 months ago. Updated 11 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Assignee:
Start date:
30/10/2023
Due date:
01/11/2023
% Done:

0%

Estimated time:
Job Remark:
Ticket Logged Date:
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
30/10/2023
Resolution:

patch data

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None


Description

Dear Afiq,

Based on our previous conversation, kindly assists to remove all the Perak Customer from Charles.

Attached here with the customer import template that the Yuentung use to import the customer in the system. They want to change all the Perak branch customer from Charles to the new user Salesman01Prk. After import, the Perak branch customer still remain under Charles and also Salesman01Prk.

Login details:

Login ID: Admin
PW:123456
Org: Yuentung
Env: Production

Customer Import Template_Prk.xlsx (16 KB) Customer Import Template_Prk.xlsx Muhammed Assyafiq Bin Ahmad Kamal, 30/10/2023 12:46 PM

History

#1 Updated by Muhammed Assyafiq Bin Ahmad Kamal 11 months ago

  • Assignee changed from Muhammed Assyafiq Bin Ahmad Kamal to Goy Chong Yu

#2 Updated by Goy Chong Yu 11 months ago

  • Tracker changed from Production Bug(TT) to Production Ticket(ST)
  • Status changed from Assigned To to Support In Progress

#3 Updated by Goy Chong Yu 11 months ago

  • Status changed from Support In Progress to Pending Client Verification

#4 Updated by Goy Chong Yu 11 months ago

  • Status changed from Pending Client Verification to Ticket Resolved
  • Type set to Support Request
  • Actual Initial Response set to 30/10/2023
  • Resolution updated (diff)

Also available in: Atom PDF