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Production Ticket(ST) #10264

Microsoft Entra Connect Sync errors detected

Added by Muhammed Assyafiq Bin Ahmad Kamal 11 months ago. Updated 11 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Start date:
25/10/2023
Due date:
27/10/2023
% Done:

100%

Estimated time:
Job Remark:
Ticket Logged Date:
25/10/2023
Ticket No.:
Related Ticket ID:
Type:
SLA Initial Response:
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
Resolution:

Issue fixed by removing admin roles on the user assigned roles. Run back the sync and add back the admin roles. Case closed

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None


Description

Microsoft Entra Connect Sync errors detected
You’re receiving this email because we have detected a critical alert on your Microsoft Entra Connect service for errors that occurred while data was while synchronizing between your on- premises active directory and your Microsoft Entra ID.

Title:
Sync errors detected on your Microsoft Entra Connect service

Last export time:
October 24, 2023 13:35 UTC

Error count:
1 sync errors at the time of last export time as mentioned above

Service:
crenergy.onmicrosoft.com

Tenant:
MC Crenergy Sdn Bhd

Report:
To get latest details, see Sync Error Report.

History

#1 Updated by Muhammed Assyafiq Bin Ahmad Kamal 11 months ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Muhammed Assyafiq Bin Ahmad Kamal 11 months ago

  • Status changed from Support In Progress to Ticket Resolved
  • % Done changed from 0 to 100
  • Resolution updated (diff)

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