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Production Ticket(ST) #10257

Kamal-San - Unable to submit leave returned error message 'Apply leave failed. Maximum Number of Users Exceeded'

Added by Muhammed Assyafiq Bin Ahmad Kamal 11 months ago. Updated 11 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Assignee:
Muhammed Assyafiq Bin Ahmad Kamal
Start date:
25/10/2023
Due date:
27/10/2023
% Done:

100%

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Ticket Logged Date:
25/10/2023
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Resolution:

Find out the issue is due to user exceed limitation. Not sure what is the maximum concurrent user system can support. Proceed with the housekeeping. The issue been resolved by deleting inactive user in the system. Case closed

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None

Description

Dear Support Team,

I have been unable to successfully apply for annual leave through the eLeave system. Whenever I attempt to submit a leave request, I encounter the following problem as attached. I kindly request your assistance in resolving this matter as soon as possible. Annual leave is an essential component of our work-life balance, and I want to ensure that I can utilize the system effectively. If you require any additional information or access to my eLeave account to investigate further, please do not hesitate to reach out to me. I would greatly appreciate your prompt attention to this matter.

History

#1 Updated by Muhammed Assyafiq Bin Ahmad Kamal 11 months ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Muhammed Assyafiq Bin Ahmad Kamal 11 months ago

  • Status changed from Support In Progress to Ticket Resolved
  • % Done changed from 0 to 100
  • Resolution updated (diff)

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