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Production Ticket(ST) #10242

Issue and customization

Added by Muhammad Arif 11 months ago. Updated 11 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Assignee:
Muhammad Arif
Start date:
19/10/2023
Due date:
23/10/2023
% Done:

0%

Estimated time:
Spent time:
1.55 h
Job Remark:
Ticket Logged Date:
23/10/2023
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
19/10/2023
SLA Delivery:
23/10/2023
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
19/10/2023
Resolution:

escalate to principle

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None

Guidance or help by :
None

Description

hi Arif. Ms Susan want to have a call with you.

History

#1 Updated by Muhammad Arif 11 months ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Muhammad Arif 11 months ago

  • Status changed from Support In Progress to Pending Client Verification
  • Resolution updated (diff)

escalation info:

Dear @Leong Kwor Loong,

I hope this message finds you well.

Kindly refer the attached document for your reference regarding issues and customization.

Item 1: Enable “Price Level” for account
Item 2: Account unable to add new batch code in Sales Invoice
Item 3: Customization - Generate new report “Expired Item Batch Listing Report”
Item 4: Customization – Add new column “Supplier Name” and “Customer Name” in Stock Card Report.
Item 5: Customization – Add remark column for each item in Sales Invoice and need to reflect in Sales Invoice Printout
Item 6: Customization – Show batch expiry date in Sales Invoice

Kindly check and prioritize issues in #item 1 and #item 2.
For #item 3 to #item 6 , please advise if you’re able to customize these requests. If yes, please advise the estimation on the cost.

#3 Updated by Muhammad Arif 11 months ago

  • Status changed from Pending Client Verification to Support In Progress

user inform issue still happen at supplier invoice and add new price level

#4 Updated by Muhammad Arif 11 months ago

  • Status changed from Support In Progress to Pending Client Verification

#5 Updated by Muhammad Arif 11 months ago

  • Status changed from Pending Client Verification to Ticket Resolved

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