Production Ticket(ST) #10219
Invoice - printing with add-on logo
Job Remark:
Ticket Logged Date:
19/10/2023
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
19/10/2023
SLA Delivery:
23/10/2023
Esclation Time:
19/10/2023
Issue Reoccurance#:
Actual Initial Response:
19/10/2023
Resolution:
Advised user to upload the photo with Jompay logo and the billing detail with user jompay details.
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Guidance or help by :
None
Description
Hi, this is Finance365 support?
We would like to check how can we add JomPay details into our invoice? Thank you
Hi, from Visions Think Solutions Sdn Bhd
History
#1 Updated by Alfred Tan 11 months ago
- Status changed from Assigned To to Support In Progress
- % Done changed from 0 to 20
check and understand the user issue.
#2 Updated by Alfred Tan 11 months ago
- % Done changed from 20 to 40
allgn call with user, check and advise user
#3 Updated by Alfred Tan 11 months ago
- File 842800b0-1ff7-4c58-9234-7575ea5630c4.jpg 842800b0-1ff7-4c58-9234-7575ea5630c4.jpg added
- File 433e9202-ae6b-483b-a72c-8466c9c6509d.jpg 433e9202-ae6b-483b-a72c-8466c9c6509d.jpg added
- Status changed from Support In Progress to Pending Client Verification
- % Done changed from 40 to 100
- Esclation Time set to 19/10/2023
- Actual Initial Response set to 19/10/2023
- Resolution updated (diff)
#4 Updated by Alfred Tan 11 months ago
- Status changed from Pending Client Verification to Ticket Resolved
user Confirmation