Production Ticket(ST) #10206
Request for duplicate customer to new users
Start date:
18/10/2023
Due date:
19/10/2023
% Done:
0%
Estimated time:
Job Remark:
Ticket Logged Date:
18/10/2023
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
18/10/2023
SLA Delivery:
19/10/2023
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
18/10/2023
Resolution:
Requester ExpectedDeliveryDate:
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Effort (Hour):
External Ticket #:
None
Description
Dear Afiq,
Based on our previous conversation, kindly assist to duplicate all KL branch customer from the user Charles to the new user SALES02KL. Charles and SALES02KL both are handling branch KL customer.
The login details for both the user and backend web are provided below:
Backend Web
Login ID: Admin
Password:123456
Org: Yuentung
Env: Production
Mobile
Login ID: Charles
Password: 123456
Org: Yuentung
Env: Production
New User Login ID: salesman02KL
Password:123456
Org: Yuentung
Env: Production
History
#1 Updated by Muhammad Arif 11 months ago
- Status changed from Assigned To to Support In Progress
Hi @Muhammad Arif Bin Ibrahim,
As discussed, please help to patch from back-end to replicate all customers handled by Charles now sharing with SALES02KL. Hence, please patch SALES02KL relation to all Charles customers.
Regards,
#2 Updated by Muhammad Arif 11 months ago
- Status changed from Support In Progress to Pending Client Verification
#3 Updated by Muhammad Arif 11 months ago
- Status changed from Pending Client Verification to Ticket Resolved