Production Ticket(ST) #10200
FSMS: 2452902 SS RX total mtd visitations and daily visitations issue
0%
change the query logic for outlet visit calculation
None
Description
Dear Crenergy Team,
Subject : FSMS: 2452902 SS RX total mtd visitations and daily visitations issue
Analyst : Ravintiaran
FSMS : 2452902
Date Reported : 17/10/2023
Distributor : SS
Reported By : Johnson Hang
Contact No : 012 3666988
Description : User would like to report that currently two users from Selektif Sempurna facing an issue regarding the total sum Mtd visitations and daily total visitation variances, in short missing in total and daily. So far, the affected users are
1. Kuahangj
2. Kuavinsuas
Van :
Regards,
Ravintiaran
MY Service Desk
History
#1 Updated by Goy Chong Yu 11 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Goy Chong Yu 11 months ago
- Status changed from Support In Progress to Pending Client Verification
- Actual Initial Response set to 17/10/2023
- Resolution updated (diff)
#3 Updated by Goy Chong Yu 11 months ago
- Status changed from Pending Client Verification to Ticket Resolved
CTC reply:
Hi @'Hang, Johnson',
As spoken, kindly check and revert to us tomorrow.
Regards,
Ravintiaran
MY Service Desk
user reply:
Dear Ravin & Chong Yu,
Please proceed to close the ticket as the issue above has been resolved. Thank you very much.
Regards,
Johnson Hang
CTC reply:
Hi @Hang, Johnson,
Noted on that, we will proceed to close this ticket.
Hi Crenergy,
Kindly proceed to close this ticket.
Regards,
Ravintiaran
MY Service Desk