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Production Ticket(ST) #10176

issue on custom template

Added by Alfred Tan 12 months ago. Updated 11 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Assignee:
Start date:
13/10/2023
Due date:
10/11/2023
% Done:

100%

Estimated time:
Spent time:
Job Remark:
Ticket Logged Date:
13/10/2023
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
13/10/2023
SLA Delivery:
17/10/2023
Esclation Time:
02/11/2023
Issue Reoccurance#:
Actual Initial Response:
02/11/2023
Resolution:

escalate to sales team - Kamal
for checking the changes request price

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None

Guidance or help by :
None

Description

would like to know the function for custom template for sales invoices/ delivery order/ purchase order is it require for higher cost subscription?

why when I click the printing preference it shows blank page?

@Fav 365 Support By Mcc kindly assist on this matter

History

#1 Updated by Muhammed Assyafiq Bin Ahmad Kamal 12 months ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Alfred Tan 11 months ago

  • Status changed from Support In Progress to Escalated to 3rd Party
  • Resolution updated (diff)

Changes required to make:

Delivery order : to have billing address + delivery address
Sales invoices : to have same format as provided
Purchase order : same as delivery order to have billing address + delivery address

overall : each of the report able to choose an item code in express 365 delivery order/sales invoice then all of its sub item will straight appear as well (packaged button)

#3 Updated by Alfred Tan 11 months ago

item4: customize the product sub items.
Currently, cannot work for this customization in express365.

#5 Updated by Alfred Tan 11 months ago

  • % Done changed from 10 to 20

Hi MCC,
Delivery order and Purchase Order is possible.
We would charge a token of RM500, to enhance it and make it available to all, instead of limited to Infinitus.

#6 Updated by Alfred Tan 11 months ago

  • Due date changed from 20/10/2023 to 10/11/2023
  • Status changed from Escalated to 3rd Party to Pending Client Feedback
  • % Done changed from 20 to 50

1. Delivery order and Purchase order: to have billing address + delivery address.
• RM700 customizable
2. Sales invoices: to have same format as attached. (IV 00010 (Benjamin).xlsx)
• Cannot customize
3. Each of the report able to choose an item code in express 365 delivery order/sales invoice then all of its sub item will straight appear as well (packaged button)
• Cannot customize

#7 Updated by Alfred Tan 11 months ago

  • Status changed from Pending Client Feedback to Ticket Resolved
  • % Done changed from 50 to 100
  • Esclation Time set to 02/11/2023
  • Actual Initial Response set to 02/11/2023

we have share the price to user. User no further response to us 3 days.

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