Production Ticket(ST) #10150
Cannot open Delivery Order
Job Remark:
Ticket Logged Date:
11/10/2023
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
11/10/2023
SLA Delivery:
12/10/2023
Esclation Time:
11/10/2023
Issue Reoccurance#:
Actual Initial Response:
11/10/2023
Resolution:
escalated to third party.
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Guidance or help by :
None
Description
Click the Ok in DO with without next signal and no function after click the button. Hence the Delivery Order is empty.
--Company name Kulai Malaysia
--Jam Berhad
History
#1 Updated by Alfred Tan 12 months ago
Unable to transfer from sales Oder to do
Do unable to transfer to invoice
Kindly check this issue asap
#2 Updated by Alfred Tan 12 months ago
- Status changed from Assigned To to Support In Progress
#3 Updated by Alfred Tan 12 months ago
- Status changed from Support In Progress to Pending Client Verification
- Esclation Time set to 11/10/2023
- Actual Initial Response set to 11/10/2023
- Resolution updated (diff)
#4 Updated by Alfred Tan 11 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- % Done changed from 10 to 100
#5 Updated by Alfred Tan 9 months ago
check the issue on web